Here’s why you should learn how to deactivate call forwarding on MTN network. MTN provides various service options for its subscribers, and one such service is call forwarding.
This happens to be an awesome feature but many Nigerians do not know how to use this service. So when they find out that call forwarding is activated in their phone lines, they look for how to deactivate call forwarding on MTN.
What is call forwarding?
Call forwarding is one of those features that allow you to divert your incoming calls to voicemail, or another phone when your number is busy or not reachable. It enables you to divert your calls to any number of your choice, so long as it’s another Nigerian line.
If you have activated it intentionally or by accident and would love to deactivate it, keep reading to find out how to deactivate call forwarding on MTN.
How to activate/deactivate call forwarding on MTN network
Before we dive into how to deactivate call forwarding on MTN, do you know how to activate call forwarding on MTN or how to check if call forwarding is active on your phone line? All forwarding comes in handy for so many people, which is why we will also talk about how to activate them. There are lots of USSD codes to do all of these and we are going to share all of these USSD codes with you.
Call forwarding when your number is busy
- Call forwarding is very useful for those whose numbers are always busy. So to activate call forwarding on MTN when your number is busy, dial **67* followed by the number you are forwarding the calls to, then *11#, and press send.
- To deactivate call forwarding on MTN when your number is busy, dial ##67#, and send. It will be deactivated immediately.
- If you are wondering if your number is on call forwarding when busy, dial *#67# and send. The status of your line will be sent to you.
Call forwarding when your number is not reachable
- Before you activate or deactivate this, you might want to check the status of your line because we have met so many people with active call forwarding options when their numbers are not reachable without them knowing. So, to check the status of your MTN sim for this, dial *#62#, send and the status of your sim card will be shown to you.
- To activate call forwarding when your number is not reachable, dial **62*, followed by the number you want to divert it to, then *11#, and send.
- This is how to deactivate call forwarding on MTN when your number is not reachable, dial ##62#, and send.
Call forwarding when there is no answer.
- Before you start dialing any USSD code, check to know if call forwarding is active in your sim when there is no answer by dialing *#61#, and send. This USSD code will show you the status of your sim.
- To activate call forwarding when there is no answer, dial **61*, followed by the number you are forwarding the call to, then *11# and send.
- This is how to deactivate call forwarding on MTN when there is no answer, dial ##61#. This will automatically cancel this service in your sim.
To forward all calls to another number
- You can also choose to forward all calls to a particular number. To do this, dial **21*, followed by the phone number you want all your calls to be forwarded to, then *11#, and send. This will forward all your incoming calls to the number.
- If you want to deactivate this call forwarding on MTN after activation, dial ##21#, and send. This will cancel the call forwarding you just activated.
- To check for all calls forwarding to another number, dial *#21#, and send. This will show you if this service is active on your sim already.
To deactivate all call forwarding
If you do not want to go through all those processes of checking and deactivating all the types of call forwarding, there is a faster way on how to deactivate call forwarding on MTN. simply dial ##002# and send. This will automatically cancel any active call forwarding feature on your sim.
You can do this often because we have discovered that call forwarding services sometimes get activated on our phones without our knowledge. After dialing and sending ##200#, an SMS confirming the cancellation of all call forwarding services on your sim will be sent to you.
Frequently Asked Questions
Final Thought
To use any of the USSD codes on how to deactivate call forwarding on MTN, ensure that you use the USSD that we have provided above to check for the status of your sim card. Also, check for status before trying to activate any call forwarding features because you might be wasting your time trying to activate what is already active.
We will keep you updated on any new USSD code that MTN releases for its call forwarding service.
