Looking for how to cancel auto renewal on MTN? We will share all the different methods to do that here. MTN auto renewal is an important service for those who do not want to go offline or run out of data at any point in time.
However, the case is quite different for other people who do not want to auto renew their services. Most times, you might purchase airtime or a data bundle and mistakenly click on auto renew instead of the one-off option that is meant to deter it.
Most people find it very difficult to opt out, so it becomes a thorn in their flesh as purchases (of data or airtime) are made without notice.
So in this post, we are going to discuss the various ways and steps on how to cancel auto renewal on MTN for different services, be it airtime, data plans, or MTN Caller tunes. Before we talk about the steps you need to take, let’s look at the various options you have to opt out of it.
- USSD code: *312#
- SMS
- My MTN app
- Requesting help from customer care (by dialing 300)
How To Cancel Auto Renewal On MTN Data Using USSD
If you want to know how to cancel auto renewal on MTN data using USSD codes, follow these steps:
- Dial *312#
- Select 1 (Data Plans)
- Then, from the list of options, click Next
- Now select option 11, which reads “manage data,” or select any other number if your own manage data option is not 11
- Select 3 to cancel auto renewal on all data subscriptions.
Using SMS Option
How to cancel auto renewal on MTN with SMS is the quickest and easiest step. Though it’s a bit technical, it works really fast. The only thing you have to do is point out all the numbers you picked after dialing *312# to purchase the bundle. Your own figures can sometimes be different from others’ depending on the tariff plan you are using. We’ll explain how you can get the numbers.
Let’s say, for example, that you dialed *312# and selected these numbers in operation sequences 1, 2, and 6 to get your preferred bundle. All you have to do to opt out of auto renewal is to simply text “NO126” to “312” and you’re done!
Using Mymtnapp
- If you have the myMTN app installed on your phone, simply log in or sign up.
- On the interface, click on the sidebar and select “my subscription”
- Your current data plan will be displayed;
- Click on the auto renewal toggle and turn it off.
Customer Care Support 300
If you find any of the other options here difficult or not working at all (though all work), then reaching out to MTN customer care service should be your next approach.
Call 300 and follow the steps until it directs you to speak with the customer care representative. There, they can either teach you how to cancel auto renewal on MTN or help you do it from their end without wasting time.
How To Cancel Auto Renewal on MTN Airtime
How to cancel auto renewal on MTN airtime is basically, how to stop browsing the internet with your airtime. Once you subscribe to it, MTN will charge N3.38 per MB used. This can be somewhat costly and frustrating. If you find yourself in this situation, you don’t need to panic. Simply do these:
-
Using USSD code
Dial *312*2001# and it will be stopped instantly.
-
SMS option
SMS “SUSPEND” to “312”
How To Cancel Auto Renewal On MTN Caller Tunes
Opting out of an MTN Caller tunes subscription is another cancel auto renewal option with which people often have problems. This is due to the fact that information regarding it is scarce or that many are unaware. However, you can do that in just 1 minute, if not less. All you have to do is text “Cancel” to “4100”, and that’s it!
How To Cancel Auto Renewal On MTN Daily Plan
On how to cancel auto renewal on the MTN daily data plan, using the SMS approach is the fastest.
- For 50MB daily plan, SMS “NO111” to “312”
- For the 100mb daily plan, SMS “NO112” to “312”
- For the 1GB daily plan, text “NO115” to “312”
Using USSD code
- Dial *312#
- Select 1 (Data Plans)
- Then, from the list of options, click Next
- Now select option 11, which reads “manage data,” or select any other number if your own manage data option is not 11
- Hence, select 3 to cancel auto-renewal on all data subscriptions.
Using Mymtnapp
- If you have the myMTN app installed on your phone, simply log in or sign up
- On the interface, click on the sidebar and select “my subscription”
- Your current daily data plan will be displayed; click the auto-renewal toggle
- Now, turn it off.
FAQ
Bottom Line
Sometimes auto renewal on MTN services can be quite frustrating, but it helps in some instances. If you want to be active and not run out of data at all, this is a good option for you.
On the other side, people who can’t afford it constantly find it frustrating, hence, this post is meant to help them out on how to cancel auto renewal on MTN airtime, data, or MTN CallerTunez. Moreover, to be on the safe side and save yourself from this frustration, always select the one-off option at the end after purchasing your bundle.
